Terms of Service
Last updated:
1. Acceptance of Terms
By accessing or using Shadar, you agree to be bound by these Terms of Service. If you do not agree, please do not use the app.
2. Description of Service
Shadar is a visual commerce platform that connects people with local vendors. Users discover and request fashion items, and vendors respond with offers. Shadar facilitates the connection but is not a party to the transaction between user and vendor.
3. User Accounts
You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. User Conduct
You agree not to upload inappropriate content, harass other users, manipulate offers, or violate any applicable laws while using Shadar. We reserve the right to suspend or terminate accounts that violate these terms.
5. Vendor Obligations
Vendors must provide accurate information and pricing. All offers submitted through the platform are binding. Vendors are responsible for fulfilling accepted offers and arranging delivery as agreed.
6. Intellectual Property
All content, designs, and trademarks on Shadar are owned by us or our licensors. You may not copy, distribute, or create derivative works from our platform without permission. Photos you upload remain your property, but you grant us a license to display them within the platform.
7. Payments & Transactions
Shadar facilitates connections between buyers and vendors. Payment terms are agreed upon between the parties. Shadar is not responsible for payment disputes between users and vendors.
8. Delivery
Delivery is coordinated through third-party services (Yango, Bolt, Uber). Shadar is not responsible for delivery delays, damages during transit, or fees charged by delivery providers.
9. Limitation of Liability
Shadar is provided “as is.” We are not responsible for the quality, safety, or legality of items, the accuracy of vendor offers, or the ability of vendors to deliver. Our liability is limited to the maximum extent permitted by law.
10. Dispute Resolution
Any disputes arising from these terms shall be governed by the laws of the country in which you registered your account (Ghana or Nigeria). We encourage users to resolve disputes directly. If you have a complaint, contact us and we will work to mediate a fair resolution.
11. Modifications
We reserve the right to modify these terms at any time. Material changes will be communicated through the app. Your continued use after changes constitutes acceptance of the updated terms.
12. Contact
Questions about these terms? Email us at legal@shadar.app.
See also our Privacy Policy.